GE’s Equipment Insight Solution Enables New Industrial Internet Service Offering
Melissa Larson | September 29, 2014
GE’s Intelligent Platforms business has announced that Equipment Insight, a new breakthrough Industrial Internet solution from GE Predictivity, has been selected as the enabling technology behind a new services program called Roots InSite Support. This new service program is being launched to better support GE’s Roots blowers, compressors and controls customers. Roots InSite Support combines GE hardware and software to deliver the insight that customers need to maximize the performance of local site equipment in the form of an after-market service offering. This insight comes from the OEM experts that designed the equipment.
GE is one of the largest Original Equipment Manufacturers (OEM) in the world, offering its Roots blowers, compressors and controls to the Wastewater industry and other industrial sectors. With the new InSite Support service program, GE can provide actionable information, responsive troubleshooting and problem-solving support to help keep these valuable assets running smoothly to avoid unnecessary downtime and associated costs.
With Roots InSite Support, a team of GE controls and rotating equipment experts can provide early detection of equipment problems to avoid extended outages and deliver seamless visibility to critical data for improved decision support. The solution also gives Roots customers easier access to those GE experts.
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